We recommend using the bonus JumpySIM card provided for the best cellular service in the US. Alternatively, choose a SIM from your preferred mobile carrier. Spacetalk suggests a cellular plan with unlimited talk and text and at least 1 GB of data.

JumpySIM plans include unlimited talk, text and data*, with roaming coverage to Canada and Mexico. JumpySIM plans start from just $18 a month. Note: JumpySIM plans are designed for Spacetalk devices. Using JumpySIM in other devices may result in limited service or cancellation. Please note, upon activation, JumpySIM incurs ongoing charges.

For more information visit JumpySIM website

Follow the instructions provided with your SIM card to activate. If you have a pre-paid SIM, it is important to load credit onto your SIM card after activation. Look for the ‘recharge’ section on your provider’s website.

If you have an existing, active mobile number and a Nano SIM card from ATT, T-Mobile or a MVNO carrier, you can use this SIM if Voice, Text, and data are still working.

For further information please visit www.jumpysim.com

Make sure Spacetalk Adventurer is switched off. On the back of the watch, remove the SIM card cover with a small lever. Install the SIM card according to the instructions included in the box, replace the cover and turn the watch back on.

For details on how to pair Spacetalk Adventurer to your smartphone, you'll find our step-by-step guide here* under 'Spacetalk App' and 'Devices'

The app is the nerve centre of Spacetalk's safety features. The app gives you control of your child's Spacetalk from your own smartphone, letting you manage your child's contacts, view their location with the GPS, create Safe Zone and much more.

Just like a regular phone, the amount of calls you make and receive on Spacetalk Adventurer will affect battery performance. Increasing the location update interval in the Settings menu of the Spacetalk app can also significantly extend battery life, as will reducing the screen brightness.

You can share access to Spacetalk Adventurer with multiple trusted users by following these steps.

Primary Account Holder:

In your Spacetalk app, tap on the device you wish to share to reveal the pop-up menu, then tap 'Settings'.

Tap 'Device Sharing' then the purple 'Share Device' button.

Enter the email address of the person you wish to share Spacetalk Adventurer with.

 

Secondary Account Holder:

Use the link in the invitation to download the Spacetalk app.

Open the app and create a new Spacetalk account. Note: when creating your account, you must use the same email address the invitation was sent to.

Once you create and account and are logged in, tap on the 'Home' button. The request should appear under 'My Devices'.

Tap on the request to accept, and once accepted you will have shared access to that Spacetalk Adventurer.

Try the below battery saving techniques.

· Set location intervals to one hour or turn off completely. You can still check your child’s location any time with Location on Demand.

· The latest Spacetalk update includes improvements to battery life. See the “Keep your Spacetalk Adventurer’s software up-to-date” section above.

· Check that your SIM card has credit on it, as battery life will be affected if your SIM card runs out of credit.

Visit www.spacetalkwatch.com/support for additional FAQ’s and troubleshooting tips.

Alternatively, contact us: Email: support-us@spacetalkwatch.com